The agreement, in plain words

1. Who the agreement applies to

Sayable is provided by A-JOB AS. By creating an account or using the service you accept these terms. If you use Sayable on behalf of a business, you confirm that you can bind that business to the agreement.

2. The service

Sayable records, transcribes and summarises speech: dictation, meetings and voice notes, in the apps for Mac, Windows, iPhone and Android, in the browser and as a Chrome extension. The features are developed continuously, and we may change, improve or remove individual features. Significant reductions are announced in advance.

3. Account and trial

Signing in is passwordless: you get a one-time code and a link by email. You are responsible for keeping your email account secure. New users get a free trial with full access; when it expires, the account moves to the free plan with limited quotas. The trial requires no payment card and stops by itself.

4. Purchases and payment

This applies to all purchases. Below is what applies specifically to Google Play, the App Store and purchases on the web.

• Sayable Pro and Cloud for Local are subscriptions, paid monthly or yearly. Sayable Local is a one-time purchase and does not renew.
• Cloud for Local is an add-on to Sayable Local and gives you nothing without Local.
• The price is always shown before you buy, where you buy.
• A subscription renews automatically at the end of each period until you cancel it. If you cancel, you keep access for the rest of the period you have paid for.
• The purchase is linked to the Sayable account you are signed in with, and applies everywhere you use that account. A purchase belongs to one account: the one it was first registered on.
• You change and cancel a subscription where you bought it. We cannot cancel a subscription in Google Play or the App Store for you.
• If you have the same subscription in two places, you pay in both places until you cancel one of them.

Purchases in Google Play

• If you buy in the Android app, you pay in Google Play, with the payment method you have there. Payment, renewal, cancellation and refunds happen in Google Play, under Google's rules.
• The price is shown in Google Play before you confirm the purchase.
• The subscription renews automatically until you cancel it. You cancel in Google Play, under the profile icon, Payments & subscriptions and Subscriptions, or with “Manage subscription” in the Sayable app.
• Sayable Local is a one-time purchase in Google Play and does not renew.
• If you switch between monthly and yearly, Google's rules decide when the switch takes effect and what you pay.
• If a renewal does not go through, Google's rules decide whether and for how long Google Play tries again. If the payment does not come through, the subscription stops. You fix the payment method in Google Play, or with “Manage subscription” in the app.
• If you choose a payment method where the money arrives later, the purchase only applies once Google Play has been paid.
• You ask for a refund in Google Play, and Google decides on it under its rules. You can also write to us. If Google reverses the purchase, what you got with the purchase is removed.
• If you have Cloud for Local in Google Play and Sayable Local is refunded, Cloud for Local keeps renewing until you cancel it in Google Play.
• If the price of a subscription changes, Google Play tells you before the new price applies, under Google's rules.
• If the app cannot find your purchase, for example on a new phone, tap “Restore purchases” in the app.
• Deleting your Sayable account does not cancel the subscription in Google Play. Google keeps charging until you cancel it in Google Play.

Purchases in the App Store

• If you buy in the iPhone app, you pay with your Apple ID in the App Store. Payment, renewal, cancellation and refunds happen with Apple, under Apple's rules.
• The price is shown in the App Store before you confirm the purchase.
• The subscription renews automatically until you cancel it, and it must be cancelled at least 24 hours before the period ends so that it does not renew. You cancel in Settings on your iPhone, under your name and Subscriptions, or with “Manage subscription” in the app.
• Sayable Local is a one-time purchase in the App Store and does not renew.
• If you switch between monthly and yearly, or from Cloud for Local to Pro, Apple's rules decide when the switch takes effect and what you pay.
• You ask Apple for a refund. If Apple reverses the purchase, what you got with the purchase is removed.
• Deleting your Sayable account does not cancel the subscription in the App Store. Apple keeps charging until you cancel it there.

Purchases on the web

• If you buy on the web, you pay at our checkout, and the price is shown there before you pay.
• You can cancel the subscription whenever you want and keep access for the rest of the paid period. An already paid period is not refunded, unless mandatory law says otherwise.
• Price changes are announced at least 30 days before they take effect for running subscriptions.
• If you delete your account, a subscription you pay for on the web ends at once.

5. Your content

Recordings, transcripts, summaries and notes are yours. We get only the access needed to deliver the service (storage, transcription, AI features), and never use your content to train models or for marketing. How the data is processed is described in the privacy policy, which is part of this agreement. If you delete a meeting or the account, the content is deleted from us.

6. Your responsibility

You use Sayable in accordance with applicable law. Especially important: make sure you are allowed to record the conversations you take part in, and inform meeting participants where the law requires it. If you share a summary or recording via a share link, you are responsible for the sharing being lawful, including that the meeting participants know about and accept the sharing when a recording is shared. Do not use the service to violate other people's rights, circumvent quotas or disrupt operations.

7. Availability and liability

We work to keep Sayable stable and available, but cannot guarantee error-free operation. The service is provided “as is”. Our total liability is limited to what you have paid for the service over the last 12 months. Nothing in these terms limits liability that cannot be disclaimed under Norwegian law, and consumers' statutory rights are not affected.

8. Termination

You can close your account whenever you want. That does not cancel a subscription in Google Play or the App Store; you have to do that where you bought it (see section 4). We may close accounts that breach the terms, with notice where that is reasonable. On termination your content is deleted in accordance with the privacy policy.

9. Changes and governing law

We may update the terms; significant changes are announced by email or in the app before they take effect. The agreement is governed by Norwegian law, with venue in Norway.

10. Invite a friend

• Anyone with a Sayable account can invite friends, except accounts with Sayable Local. You get three invitations, plus one more for each friend who starts paying.
• A friend who creates a new account with your link while you have invitations left gets a 30-day trial. The invitation only applies to new accounts.
• When your friend pays for a subscription for the first time, whether on the web, in the App Store or in Google Play, you get a month of Sayable Pro: if you pay for your own subscription with us on the web, the price of one month of Pro is deducted from your next invoice; otherwise, you get a month of Pro for free. One-time purchases such as Sayable Local do not count. The reward is given once per friend.
• Your own accounts do not count, and invitations may not be sold or traded. We may withhold rewards in case of abuse, and we may change or end the programme. If we do, you keep any rewards you have already received.

Contact

Questions about the terms? Write to hei@sayable.no.